Communication skills definition, types and important

Communication skills 

    The word  ' communication ' is common talk, usually, to mean speaking or sending a message to another person. Communication is really much more than that.
Overview: A good understanding of the different types of communication and communication style can help you know and deal with people better, clear up misunderstanding and misconceptions, people communicate in different ways.

Definition
 

    Communication is an interactive system-a series of ever  changing, ongoing transactions between individuals in the environment. There are many defination of communication given by many theories; some of these definition are quieted here.
 Communication is prosses of pursing information and understanding from one person to another.
                                                                                                                                      – Keith Davis
Communication is any behaviour that results in an exchange of meaning.
                                                                                                       -The American Management Association
Verbal communication
   We use words when we speak or write. This is verbal communication.
Spoken verbal communication including:
• Face to face communication
• speech
• conversation on the phone
• voice chat over internet
Written verbal communication including:
• writing  found in newspapers,
• E-mails
• Memos
• Bulletins
• Handouts
Non verbal communication
      Non verbal communication means communicating without the use of speech or the written word. This form of communication includes the use of body language of a person.
Example:
• Body postures
• Tone of voice
• Gesture and touch
• Facial expressions
Formal communication
• Formal communication is concise and straight, official, always precise and has a stringent and rigid tone to it.
• It follows the lines of authority.
Informal communication
     Informal communication is also known as grape-vine communication. It does not have any fixed rules and standards .
Example
      Circles, family, friends  etc.
Effective communication
 

    Effective communication means how effectively you pass a message so that it is received and understood by a person exactly the way you wanted it to.
Communication needs to be:
1.clear
2.concise
3.concrete
4.coherenr
5.correct
Listings skills
- Listings skill
     What is listing?
           Listening is an active process in which the speaker gives the input and the listener processes it and then gives the output. The input is reived and analysed and the intended meaning of the message is understood. What 'listening' really means is 'listening and understanding what we hear at same time'.
Besides, according to Michael Rost(1991), listings comprises some component skills which are-
Discriminating between sounds,
Recognising world,
 Identifying grammatical of world,

Identifying experience and sites  of utterance that  act to create meaning,
 Connecting linguistic

   Listings is the ability to correctly receive and understand message during the process of communication. Listings  is critical for effective communication.  Without effective listening skills, message can easily be misunderstood.
How well you listen has a major impact on your job effectiveness and on the quality of your relationship with the customers.
We listen:
• To obtain information
• To understand
• To learn
Speaking skills
  Speaking is the most important skill required in the professional environment. How successful a message gets conveyed depends entirely on how effectively you are able to get it through. An effective speaker is one who enunciates property, pronounce words correctly that is easily understandable.
Reading skills
   Reading requires the skills of decoding and understanding the written language are the required skills for an effective reading.
Writing skills
    Written communication is form of communication which is transmitted through words. Effective writing skills are required to write documents such as report, letters, memos and emails. Written communication is more important than oral communication because it creates a permanent record of one’s work, and it can be referred to at any point of time. Only practice the writing skills.
Important of communication skills:
- Business communication is an indispensable component of all management functions motivating  supervising, directing and planning all require effective communication.
- It links superiors subordinates and fosters mutual understanding among them.
- Business communication is imperative effective decision making.
- Business communication helps in maintaining public relations by creating and  projecting a positive image of the organisation to the customers, government, suppliers etc.